At Clokary, we are committed to providing a secure, transparent, and seamless checkout experience for our customers. This Payment Policy outlines the accepted methods of payment and how transactions are processed on our website.
1. Accepted Payment Methods
We currently accept the following secure payment gateways for all orders:
- PayPal
- Venmo
When you proceed to checkout, you will be redirected to the respective secure payment gateway (PayPal or Venmo) to complete your purchase safely.
2. Currency
All product prices and related charges are listed and processed entirely in US Dollar ($).
3. Transparent Pricing
We believe in full transparency regarding our costs:
- Shipping Fees: We offer Free Shipping on all orders. You will not be charged any shipping fees at checkout.
- Restocking Fees: In the event of a return, we charge a $0 Restocking Fee.
There are no hidden fees or surprise charges added at the final checkout step. The price you see on the product page is the final price you pay.
4. Payment Security
Your privacy and security are our highest priority. We do not store, process, or have access to your full payment details on our servers. All transactions are encrypted and processed through our third-party payment providers (PayPal and Venmo), which comply with high industry security standards.
5. Order Confirmation
Once your payment is successfully processed, you will receive an automated order confirmation email containing your order details and a receipt of your transaction.
Contact Information
If you experience any issues during checkout or have questions about your payment, please reach out to our support team. We are committed to responding within 24 Hours.
Business Information
- Business Name: Clokary
- Phone Number: +1 (212) 929-4360
- Email Address: support@clokary.store
- Physical Address: 108 Bedford St, New York, NY 10014, USA
- Business Days: Monday to Friday
- Support Hours: 9:00 AM – 5:00 PM (EST)
- Time Zone: (GMT-05:00) Eastern Standard Time (New York)
- Response Time: We are committed to responding to all inquiries within 24 hours.