clokary
Himalayan Salt Lamp Pink Crystal Rock Light with Free 3 PIN Cable and Bulb
Himalayan Salt Lamp Pink Crystal Rock Light with Free 3 PIN Cable and Bulb
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- ✔ YOUR PERFECT LAMP – Natural Krafts is the manufacturer for these salt lamps and we ensure the quality of the product. Our team of experts selects the pure salt crystals from the salt ranges of himalaya those are suitable for the salt lamps. We make sure you get the authentic salt with right texture to give original and perfect look of the himalayan salt lamp. We can only imagine how this lamp can add value to your home décor.
- ✔ PROFESSIONAL CRAFTING – Our salt lamp is very professionally crafted by our skilled worker to make sure the edges are smooth to make it more natural look and shape. High Quality Salt Crystals are used so the light can pass properly through the lamp to give an amazing glow when it’s turned on. Salt lamp varies in colour from pale, orangey to red shades. salt lamp sometimes have grooves and veins as it comes in the natural rock lump and they add natural texture.
- ✔ CERTIFIED SALT & ACCESSORIES – We use ISO certified salt for making these lamps so no low quality salt is used. Salt is 100% pure and natural taken from foothills of Himalaya (KHEWRA & KALABAGH). We use GMP practices to craft our products. We are only using CE certified power cord and bulb with this lamp. Lamp comes with the fused socket cable and 15watt oven bulb.
- ✔ DOCS & WARRANTY - All required user manual and documentation for the product guidelines are provided with the item. All instructions are given and you are ready to go in no time. If for any reason you are not happy with your purchase, We offer money back warranty and will take the item back, NO QUESTIONS ASKED !!!
- ✔ BENEFITS - Its believed to reduce electromagnetic radiation, improves breathing, purifies air by increasing -ve ions in the atmosphere, helps the asthma condition, helps in good sleep, reduce the allergy symptoms, helps in manage the stress situations.
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Shipping Policy
Shipping Policy
At Clokary, we ensure every order is handled with precision and care. We are committed to delivering your premium wall clock safely to your doorstep.
Shipping Destinations
We currently ship exclusively to addresses within the United Kingdom.
Shipping Costs
We are pleased to offer FREE Shipping on all orders across the United Kingdom. There are no hidden fees or minimum order requirements.
Delivery Timelines
We believe in transparency. Here is when you can expect your order to arrive:
- 1. Handling Time (Order Processing):Time: 1 – 2 Business Days (Monday to Friday).Order Cutoff Time: 5:00 PM (GMT) Greenwich Mean Time (London).Note: Orders placed after 5:00 PM will be processed on the next business day.
- 2. Transit Time (Shipping):Time: 8 – 12 Business Days (Monday to Friday).Carrier: We partner with DHL to ensure secure delivery.
- 3. Total Estimated Delivery:You can expect to receive your package within 9 – 14 Business Days from the date of purchase.
Order Tracking
Once your order has been dispatched, you will receive an email confirmation containing your Tracking Number. You can use this number to monitor your package's journey via our website or the DHL tracking portal.
Delivery Issues
If your package is delayed significantly beyond our estimated delivery time, or if it arrives damaged, please contact our support team immediately. We will work directly with the courier to resolve the issue.
Contact Information
If you have any questions regarding our shipping policy, please contact us:
Return & Refund Policy
Return & Refund Policy
At Clokary, we want every customer to be fully satisfied with their purchase. If you wish to return an item for any reason, you may request a return within 30 days of receiving your order.
1. Return Window
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If 30 days have passed since your delivery, unfortunately, we cannot offer you a refund or exchange.
2. Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it:
- Unused and in its original packaging.
- All tags, instructions, and inserts must be intact.
- The receipt or proof of purchase is required.
3. Damaged, Defective, or Incorrect Items
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, please contact us immediately at clokary.store@gmail.com.
- Cost: We will cover all return shipping costs for damaged or incorrect items and arrange a free replacement or full refund.
4. Change of Mind (Customer Remorse)
If you purchased the wrong item, it doesn't fit your space, or you simply no longer want it:
- Return Shipping: The customer is responsible for paying the actual shipping costs for returning the item. Shipping costs are non-refundable.
- Restocking Fee: We do NOT charge any restocking fee.
5. Refund Processing
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not.
- Timeline: If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
6. Order Cancellation
Orders can be canceled within 24 hours of placement for a full refund. After this period, the order may have already entered the shipping process and cannot be cancelled.
7. How to Start a Return
To start a return, you can contact us at clokary.store@gmail.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Return Address:
8 Hillgate St, Kensington, London, W8 7SR, United Kingdom.
Contact Information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us
Contact Information
Contact Information
Store Name: Clokary
Address: 8 Hillgate St, Kensington London, W8 7SR United Kingdom
Email: clokary.store@gmail.com
Phone : +44 7362 280654
Customer Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Response Time: Our customer support team responds within 24 business hours on working days.
Contact Form: Click here
